BOJI LAZOV, PHR

Scaled the organization from 30 to 150 employees across 20 countries within 12 months, directly contributing to the company achieving unicorn status in June 2022.

Implemented a comprehensive, end-to-end Talent tech stack, generating $210,000 in annual savings through strategic negotiation and vetting.

Designed and automated an employee-centric onboarding and offboarding process, alongside a holistic international compensation philosophy, enhancing global talent management and experience.

Established the Talent function as a strategic cross-functional partner to senior leadership, leveraging product principles to effectively solve the most impactful business problems.

Developed and deployed a robust performance management framework, significantly increasing productivity and fostering employee growth.

Directed key HR and Recruiting projects, driving process improvement initiatives and strategic talent programs within a rapidly scaling fintech environment.

Increased employee satisfaction by 15% and candidate experience by 20% by designing and implementing employee-centric talent processes.

Oversaw comprehensive hiring for Product, Business, and high-volume roles, while managing performance and development for a small operations team.

Successfully navigated the organization through a complex acquisition by Alliance Data in 2020, ensuring continuity and seamless integration of talent programs.

Developed robust dashboards and established key performance indicators (KPIs) to facilitate Quarterly Business Reviews (QBRs) and inform strategic Talent decisions.

Executed full-cycle recruitment for a diverse portfolio of tech, sales, and high-volume roles, consistently meeting hiring targets.

Spearheaded Diversity, Equity, and Inclusion (DEI) initiatives, integrating data analytics to drive process improvements within the recruitment lifecycle.

Optimized recruitment workflows through strategic process improvement projects, enhancing efficiency and candidate flow.

Led full-cycle recruitment efforts for a high-volume 600-person call center, consistently filling critical roles to support operational demands.

Mentored and managed the professional development of a junior recruiter and a coordinator, enhancing team performance and capacity.

Streamlined candidate sourcing and screening processes, contributing to a more efficient and effective talent pipeline for the call center.